Cheryl A. Clausen's Articles in Marketing

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Top Producers Sales Success You want to be a top producer, but you're stuck where you are and you don't know how to get any better. You've done what you were supposed to do, but you aren't moving up. You're frustrated and exhausted and you realize you don't know what you don't know. As long as you continue to do what you're doing now you'll stay stuck and frustrated. The very success that got you where you are today now has you trapped at that level. Sales Techniques to Overcome Insurance Sales Objections After a poor sales conversation do you get off tracking spending time and energy feeling sorry for yourself? You may not be consciously aware that you're doing it, but what do you do immediately after a sales call that doesn't work out? In essence, many salespeople call time out. I'm not discouraging you from taking a time out. In fact, I'm encouraging you to take a time out. But it's how you use that time out that will provide a real benefit for you. Insurance Sales: Focus on the Money The first sale is the hardest sale. Increase your sales and reduce your efforts by focusing your efforts on the right sources. To do that you have to treat your business like a business, and take ruthlessly control how and where you invest your time. Most agents waste their valuable time responding to and chasing after the wrong sources. Therefore, they don't have the time they need to invest in the right sources. Don't think because you're busy you're doing the right things with the right sources. If you were already doing this it would be reflected in your revenue. Sales Coaching Money Objections Do you accept it when a prospect tells you they don't have the money to do business with you? Do you accept it when a prospect tells you their goal is more money? If you do you're falling into a sales trap that means no sale for you in either case. Both responses sound logical. You're thinking that if they don't have money to do business with you they aren't a good fit, and you should just move on or wait until they do have money. But in most cases you're missing a real opportunity, and you don't even know it. Sales Techniques to Avoid Interrogation You realize that questions are a critical part of the sales process, but the questions you ask aren't producing the results you want. The way you structure the questions you ask, and the intent behind them have a dramatic impact on the prospect and your results. Questions are an easy way to establish rapport with the prospect, put them at ease, get them to open up to you, and help them to feel comfortable with you. But your questions must demonstrate your sincere interest in the prospect, or they just don't have the desired impact. Sales Techniques for Better Prospecting You may be surprised to learn that even MDRT members don't like prospecting, but they know it's something they have to do. Instead of dreading prospecting you should be looking forward to it with excited because you have to have prospects to sell. You don't look forward to prospecting because you want to be told "no". A system for prospecting will help you to get good at it. Of course, a system is worthless if you won't consistently implement it. Why you don't like prospecting now, and how you could like prospecting? What does Strategic Planning have to do with Insurance Sales? Strategic planning has nothing to do with sales if you enjoy working hard, and struggling day in and day out to hit your sales targets. If you'd rather make more and work less then strategic planning has everything to do with sales. There are two distinct approaches to sales, and the choice is yours to make. Most sales people follow an approach that focuses on high levels of activity hoping that all that activity will result in sales. Both you and I know people who tried that approach, worked nearly night and day yet they still failed. That contradicts what you're constantly being told by sales managers, broker dealers, underwriters, and others. Sales Coaching to Avoid Cold Feet Has a prospect ever told you they wanted to buy, and then changed their mind? Or they bought and then almost immediately backed out of the deal, wanted a refund, or canceled their premium. Were you left wondering how that could happen when they seemed so excited and on board? If you've never experienced this you've got to be green. Every beginner and many seasoned professionals experience this and they don't understand why it happens. The explanation is actually pretty simple, and you have yourself to thank for the result you got. Are Your Insurance Sales Hot like a Bowl of Chili? If your sales aren't hot you may be frustrated and confused. You know the sales and marketing systems you're using are working for others, but they aren't working for you. How or why can that be? Because you're reading this article I'm pretty confident that you have at least some experience and knowledge with eating. And that's why I think you'll be able to relate to the examples I'm going to use to convey my point even if you've never personally eaten chili. In case you don't know what chili is, it's a hot spicy soup. Sales Coaching to Make Your Training Stick Have you read, studied, perhaps even trained on the sales techniques offered by the best salespeople out there yet they just don't seem to work when you do them? Are you frustrated and confused as to why and how that could happen? Whether you've studied Zig Ziglar, Tom Hopkins, Jeffrey Gitomer, Neil Rackham, or any other of the biggest names in sales training there is one thing you know beyond a doubt, and that is that there is unequivocal evidence that what they're saying works; but somehow it isn't working for you. And the fact that it isn't working for you has you in an emotional frenzy because you need sales and you need sales now. First, calm down and accept that it isn't your fault and it isn't their fault that it isn't working for you. I'm going to help you to understand that there is a perfectly logical reason this is happening to you, and that there is a way for you to overcome your challenges. Insurance Sales: How to Get Referrals & Never be Pushy The way you're trained to ask for referrals is pushy, obnoxious, and downright embarrassing. You hate it and your clients hate it, and it does nothing to further you're relationship. You ask clever questions like, who are the three people who speak most highly of you. Choke, puke, gag. Stop it and stop it right now if you're using these horrendous highly manipulative tactics. You don't have to stoop to these high pressure approaches to get the referrals you want and need. Insurance Sales: How to Get Referrals & Never be Pushy You've been trained to ask for referrals in a pushy, obnoxious, and downright embarrassing manner. When you use the tactics you've been trained to use it's very harmful to your relationship with your customer. Don't try asking ever so clever questions like, who do you golf with. Choke, puke, gag. These tactics are manipulative and you should stop using them right now. Don't stoop to using these high pressure approaches to get the referrals you need.

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